Terms and Conditons
Morrison Craig Apparel is the official merchandise provider for the Windermere Apparel & Merchandise Store, and it hosts and manages the Windermere Apparel & Merchandise Store.
For questions not answered here please email firstname.lastname@example.org.
What payment methods do you take?
We accept Visa, Mastercard, Discover and American Express. There is no surcharge for using your credit card to make purchases. We cannot accept checks, or other payment methods. All orders must be placed online and are charged in US Dollars.
How do I know if my order went through?
Once an order is placed you are taken to a confirmation screen that shows your order number. A confirmation email is automatically sent to you with your order details. If you do not receive this email, please check your junk mail filter.
How much does shipping cost?
Within the US: $5.00
The charges above are for one item, there is a small additional charge for extra items that depends on weight and location. The exact shipping total is displayed during checkout before you place your order.
When will my order be delivered?
You'll receive an email once your order ships with a tracking link.
Within the US: 2 - 4 Days
How do I return or exchange an item?
If you believe your order was mis-shipped, contact us with the order # in the subject kine and an explanation of the incorrect item you received. Otherwise, with 60 days of original purchase, follow the instructions at morrisoncraigapparel.com/returns. You will be responsible for shipping the item back to us.
Will all the products I ordered ship together?
For multiple product orders, we will make every attempt to ship all products in a single package, however some items such as posters may ship separate from other merchandise. If an item is on back order at the time your order is placed, we will contact you to determine how to proceed.
During the checkout process you are required to enter certain pieces of personal information, including but not limited to email address, name and shipping address. We collect this information in order to process your order, but will not share the information with any third parties.